Hi @b10up Thank you for the info. I had create a support ticket to further follow up this, the case ID is TKID250919485. Please check your email inbox and kindly reply with us. Thanks. b10up wrote...

Hi @aaron_9511 Here are some possible causes: Signal Attenuation Due to Building Materials: Modern buildings often use materials like concrete, steel, metal frames, and thick glass, which...

Hi @PLOTH Thanks for the reply. The SUB unit's signal light is illuminated, indicating it's receiving signals from the MAIN unit. This suggests the hardware is still functional. To help troubleshoot:...

Hi @PLOTH Thanks for getting back. I believe it's faulty, you may contact your retailer. PLOTH wrote @Vincent-TP Yes tested with other cables - all were short. Yes while powered on with USB, reset,...

Hi @flrwrzl This is a feature of gateway routers so I moved it to the Gateways block. For a faster follow up, please let us know the model number of the gateway router you are using and its firmware...

Hi @b10up We are analyzing the upload rate issue you reported, and would like to know the model number and firmware versions of the SDN devices you are using. Would you please share with us a...