@Voala To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260202384. Please...

Hi @Artur.Aragao Thanks for the feedback. Just to confirm, are you saying this issue?

@Hanes We apologize for the delayed response to your email regarding the support issue. We will conduct an internal investigation to address the feedback and prevent similar occurrences in the...

Hi @sb0373 Thanks for the feedback. Please try the following: 1. Clear the cache of Firefox. 2. Use the incognito mode of Firefox. If the situation is still the same, please let us know. sb0373 wrote...

@Nesswill You're very welcome! Happy to help anytime—don't hesitate to reach out. Wishing you all the best😊 Nesswill wrote @Vincent-TP I wanted to say a sincere thank you for all your help and for...

Hi @Jropes Thanks for posting here. To better understand the situation, please first help to confirm if I understand correctly: "---" means wired connecting, ")))((("means wirelessly connecting...