It seems that you tried to add this camera again with MR6400 router,and before logging into this camera,normally the camera should be plugged into your router by Ethernet cable,and your phone should...

It seems that you can't find the camera remotely,I registered a cloud account when I login to the app,which is helpful.

Hi, do you guys try disable firewall or antivirus software in your computers? Or try a different computer. The drop issue may caused by the bad powerline environment, you may check this:...

Enson Loo wrote What's the modem of your AV2000? Sorry, I mean Model NO

What's the modem of your AV2000?

Gon0 wrote firmware updated, hard reset is made in control page? the light turn off and on, and network works again. its terrible in online games. Then it's suggested to initiate a ticket to TP-Link...