@Vincent-TP These are the devices: 6. some screenshots on the phone, displaying the error message. - No error, It doesn't just connect >>>Do you mean they can't connect to the wifi? Then where did...

@Vincent-TP 1. What SDN devices you are using? Please share a screenshot of the device page; - OC200 V2 2. What did you update? What's the firmware version before update? - 5.15.24.21 3. Does this...

Please help me! Some iPhones with latest OS update are experiencing "No internet connection" when connecting using the Portal while using WiFi with password, they have internet connection. Could it...

Is it possible to use Email as authentication? We are currently using Google Suite as a company email. Thank you!

@Vincent-TP Hello! the problem occurs in iOS/MacOS users only. The problem still persists. Thank you

@Vincent-TP No particular error. It was just so happened that the user will be authenticated again when the WiFi is being disconnected.