@Mdroid @Einclad David should be on the clock in a few hours. Would the both of you mind referring to this link to submit the Deco App log so he can pass it on to the senior engineers thank you. How...

@BenjaminA A uesr on the US forums was also having RCS issues see if any of the steps in this post help https://community.tp-link.com/us/home/forum/topic/853180?replyId=1651494 If not get back to us

@BenjaminA Are you running any type of VPN?

@Codekloeppler Regarding the username: No, the username for the Deco web interface is not "admin" it's your TP-Link ID (email address). According to our knowledge base, when you access the Deco web...

@chasbick This is actually a common situation when replacing mesh systems, especially with IoT/smart devices. Here are some troubleshooting steps that should help get your devices reconnected without...

@Thomas2026 Do you know when you bought the X50 and from where? It "may" still be under warranty if your lucky To request warranty service, the process depends on your location: For customers in the...