@AccessPointWoes Let's see if either of these guides help https://www.tp-link.com/us/support/faq/2239/ https://www.tp-link.com/us/support/faq/2718/

@AccessPointWoes Which of the folloing shows how your network is hooked up when trying to get the decos working? https://community.tp-link.com/en/home/forum/topic/98898

@AccessPointWoes When you reset the deco units what color were the leds flashing? Are you getting any errors messages in the app? Also make sure you have your decos hooked up using one of the...

@Mike-Lucas Yes please create a log around the time it happens. David will get back to you on where he wants the log sent to thanks

@AccessPointWoes I would try the following. Reset all your deco units by pressing the button on the button of each deco for 1 to 3 seconds, Unplug your current archer from power Connect one deco to...

@David-TP Would a firmware recovery work? Or will it fail because the unit was provided by an ISP?