Altought you can try what I did. I sent the MAC address of the device to Wayne-TP, they sent me a firmware update. I was unable to install it, it said the same error, but you can try, maybe it works.

@Pulc Hi! I bought it at a local online store (I am from Hungary) and I wrote down the issue and they refunded the money, and I ordered the same product. Try to ask for a refund at least, they should...

@Pulc I asked for a replacement product, it could not be solved unfortunately

@Wayne-TP Hello! I bought a brand new product, every sticker was on the product. Okay I am sending it to you. Thanks for your help!

Error 1, battery error. When I opened the product box, the power button was already turned ON on the cleaner. I am unable to turn it on if it is not connected to the dock. If I connect it to the...