@Clive_A I think this is it. Your a star much appreciated

@Clive_A they're all on iOS. My phone is iOS and works but through my installer account. The customer has 3 accounts all phones are iOS non of them work. im thinking there must be a setting somewhere...

Hi I've installed 5 systems so far first 4 were fine. The last one the client isn't receiving notifications. im receiving them in my installer account and vms. I've checked the customers phone...