Ok thank's so much

OK, I changed locations, but the modem is less than 2 meters from the camera. The values are now between -50 and -51. The LEDs are always off when it goes offline; they never turn red or orange, and...

Solla-topee wrote @Fulvio2044 Hi, 1. Please refer to this post to troubleshoot the offline behavior and collect the relevant data. 2. When the camera is working, please go to its Device Settings >...

Solla-topee wrote @Fulvio2044 Hi, 1. If you do not turn on the privacy mode on the Tapo C500, will it work all the time? 2. Please confirm if the camera is powered by the original power adapter that...

Hi, I recently purchased this camera, along with a C200 that hasn't had any issues. It worked 24/7 for about 7 days, and I never turned it off. After those 7 days, I put it in privacy mode, and when...