Forums/
Gateways
2026-04-29 21:18:31
@BulldogEngineer There shouldn't be a delay; it might have been the AP needing to grab its config from the controller? Did any reboots occur? Either way, glad to see that it's logging calls now....
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Forums/
Wireless
2026-04-29 20:40:19
@teymur88 In order to receive assistance reverting your firmware, we recommend sending the following details to the listed Support Email on your region’s support page: Subject: [Forum Escalation][ID...
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Forums/
Gateways
2026-04-29 20:23:40
@longnt340 Can you share your VPN setup? If the routers are in fact able to ping each other (and there aren't any other DHCP servers on either network that could be conflicting), I'd check your IPSec...
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Forums/
Controllers
2026-04-29 20:17:38
@Gaijin66 Check your ACL rules; what do you have that could be blocking traffic to the internet? Similarly, if you run traceroute from a PC on VLAN2, where does it stop? That might be a way to check...
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Forums/
Controllers
2026-04-29 20:05:48
@AntonV If you've set up the proper port forwarding already, can you try using ZTP instead? Once ports 29810-29816 are opened, you should be able to use ZTP to adopt the gateway. How to Remotely...
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Forums/
Wireless
2026-04-29 19:58:23
@E4C I do see there are newer firmware versions available for the device, can you try updating to the latest version here: EAP225-Outdoor V3 Firmware
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