@Lola1989 Thank you for your post. Your current physical connection is fine. You may consider managing the devices through the cloud-based Omada Controller. You can learn about the different...

@Rudrsmartit_26 Thank you for your post. What is the model of your third-party camera? Have you tried adding it in different ways—such as manual entry or auto-discovery?How to add multiple VIGI...

@RichardArg Could you provide a screenshot that shows when the video fails to play? The firmware on your camera is outdated; please upgrade it to the latest version V2.2.0 Build 250904. Also, what...

@Shaun750 Was this camera added through auto-discovery? You can try deleting it and then manually adding it by setting the IP address.

@djwujek Please note that the Release Notes state downgrading is not supported; if a downgrade is required, please contact Technical Support.

@-CyRaX- Thank you so much for taking the time to post the issue on the TP-Link community! To better assist you, I've created a support ticket via your registered email address and escalated it to...