Forums/
Video Recorders
2025-09-30 02:59:01
@Adam123456789 Thank you for your post. Please confirm whether your camera supports addition via ONVIF and RTSP protocols. Additionally, verify that the NVR can ping the camera and ensure the...
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Forums/
Switches
2025-09-30 02:16:55
@RobsGax Besides the three items above, gathering CLI output while the issue is reproducible is critical for our analysis—please provide it. When the problem occurs, access the device via SSH or...
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Forums/
Gateways
2025-09-30 01:59:08
@YuriyB Based on tests from both PC and mobile phone, devices on the same LAN segment can ping each other successfully, but cross-segment pings fail and traffic toward the WAN is blocked. This...
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Forums/
Gateways
2025-09-30 01:27:45
@Tescophil Most likely the issue lies in the settings on your manager (the SNMP software you’re using) or in the OID you’re querying. Try capturing packets to see what’s happening, or reconnect and...
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Forums/
Video Recorders
2025-09-30 01:23:41
@VolkerS What switch is connected to port 9, and are there any specific settings on it? When you mention “the EAP,” are you referring to the one that the camera is connected to? What device has the...
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Forums/
Video Recorders
2025-09-30 01:21:12
@VolkerS Please confirm whether clients connected to the EAP can obtain an IP in the 10.7.1.X range.Also, note that the DHCP range for VLAN 107 is 10.7.2.X–10.7.3.X.
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