@Ekkoh Hi, do you mean you've tried three Archer MR500 V1 with Tele2 SIM card, all of them have frequent LTE disconnecting issue every a few hours? You've already tried the beta firmware provided in...

@acerfly Hi, the changing between 4G and 4G+ is usually related to the base station as well, if the internet is stable now and speed is acceptable, please don't worry.

@dis69 Hi, let me confirm the following information before escalating your case to our senior engineer: 1. When using BE800 only(all Deco units disconnected), speed is normal, but internet drops...

@Marek303 Hi, do you mean settings up bedtime as 24H will cause the device having internet all the time, nothing blocked? We've tested on our end and the issue cannot be reproduced actually. By the...

@Jene Hi, please check network type on Advanced > Status page to see if it works on 4G LTE or WCDMA which is 3G, you could also try selecting Network Mode 4G only on Advanced > Network > Internet...

@ArmanCapybara Hi, the device never connects to the cloud successfully, right? will a reboot or factory reset solve the problem temporily? If possible, please try a different SIM card to see if the...