@underdog3815 Hi, thank you very much for the feedback. Please let us know the following details about the issue: 1. Will the router internet led turns red/orange when you lose internet from the...

@DavG You are correct, pair button can be still used to pair or add an extra powerline adapter even though you set a new powerline network name manually. Since your son can reach the existing...

@Callum_1 Hi, please refer to Case 1 in this thread to troubleshoot first: VPN Server Is Not Working Properly on TP-Link Wi-Fi Routers If it doesn't resolve the issue, please provide the required...

@Kirainhere Hi, do you have any UPnP device or application that might need port forwarding and support UPNP? such as multiplayer gaming etc.? You could try disabling it on Advanced > NAT Forwarding >...

@GNausM Glad to hear that it works again now, hope you can enjoy the internet with our product.

@avt3egyx Thank you very much for the update, glad to hear that the issue has been resolved. Hope you can enjoy the internet with our product!