@Sona1 Hi, Please try different wall sockets. If it still exists, you can reset the range extender.

@saleem055426016 Hi, You can connect the 5G WIFI. Usually, 5G will provide higher speed. You can also upgrade the firmware for the extender. If the RE light is red, it means it is too far from the...

@Brynta Hi, The extender has the same WIFI password as your main router. If is still fails to connect, you can forget the network and test again. And you can also reset and then reconfigure the range...

@ggnwnd Hi, It is suspected that your main router may have advanced settings such as Access Control which may block the range extender from getting internet, please check it.

@Thompal Hi, Deco M5 does not support VPN yet. As a workaround, you can set up VPN on your end-devices directly. Or you can add another Deco unit which supports VPN function as the main Deco. Deco...

@TLennon Hi Tom, Deco X50-5G have 2× external RP-SMA-F antenna interface. You can also refer to the picture on this page, How to install 5G external antennas on Deco X80-5G and Deco X50-5G