@T_i_m Hi, misconfigured APN will cause internet not working but will not affect the hardware detection of SIM card, this issue might be related to the thickness of SIM card, please confirm if the...

@0utbnk Hi, I didn't see any log file provided before, you could compress the .txt log file and upload it when reply this post. If possible, please provide the screenshot of Status page to show the...

@Betelguise Hi, when the issue happens next time, please don't reboot or reconnect manually yet, instead, login the web interface, take screenshots of Advanced->Status page and save a complete system...

@Pattie-UK Hi, do you know the hardware and firmware version of your MR200 now? and if you have bound it to your TP-Link ID, you will be able to access it remotely via Tether App when it is online,...

@benya2023 Hi, I've sent you a private message, please have a check.

@arthar Hi, please verify the version of your MR6400 on the device label to see if it is EU or APAC version. Besides, since LTE works fine, may I know why you have to use 3G? and if you insert the...