@T_i_m Hi, do you mean the same MR600 cannot detect one of the two Smarty SIMs? What is the hardware and firmware version of the MR600? With the non-detecting SIM card inserted properly, please try...

@SimpleMan_Auz Thank you very much for the update, you may monitor for longer time to see if the issue is resolved after disabling smart connect.

@Ballerina Hi, if you reset the M7350 by holding reset hole for about 10s, is there any response? Please also try removing the battery and then insert it again to see if it can be turned on properly....

@SimpleMan_Auz Hi, thank you very much for the feedback. 1. do you mean the WiFi is still connected but internet access stops on iPhones when the issue happens? and how often does it usually happen?...

@fiftyseventh Hi, when the internet stops working, will Internet LED turn red? and if you login the router web interface, is there still WAN IP address when problem happens? By the way, how many...

@Nocco Hi, HC220 G5 is a model for ISPs only, and we don't have much information about it, but based on the overview of the product, optional Ethernet backhaul is supported, and for more information,...