@lloyd877 Hi, please check network type, band and also signal strength on Advanced->Status page, if it is working on 3G, you could try changing network mode to 4G Only on Advanced->Network->Internet...

@Cazip Hi, may I know if it happens every time when you connect it to a charger? or it just happens randomly? How long have you been using this M7010 device and was it working fine before? By the...

@scofie65 Hi, when you test other modem, was it using the same Three SIM card?

@Seehan Hi, channel width 20/40/80MHz is the same as Auto, please try changing 5G WiFi channel from Auto to a static one such as channel 36, 40 etc., then check if your phone will be able to see the...

@jvision Hi, please follow this thread to troubleshoot the VPN Client issue: VPN Client is not working

@Jay656 To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for...