@Ardleystar Hi, if all the other client devices of the TP-Link router are working fine, only the Genexis VPN Router doesn't connect to the internet, if you didn't enable access control etc to block...

@Shutupandshave Please confirm if the same settings were working fine before you updating the firmware. And other users mentioned that the same issue exists after downgrading to previous firmware, so...

@Basboi85 Hi, is your router also Ax11000 V1 with firmware 1.3.3 Build 20230719 rel.78410? You mean only one profile doesn't work and that is due to the VPN connection on the client device, other...

@MH59 Thank you very much for posting on TP-Link Community. You mean bed time and pause internet are both not working at all, right? Please make sure the device MAC address in the parental control...

@cmbrulee Hi, what is the WAN connection type you configured on the Archer A8 router? PPPoE or Dynamic IP? and who is your ISP? After the power outage, if the router has no internet access, please...

@Anted Hi, did you contact local support team in your area? If still no response, please try the beta firmware mentioned in this reply and if problem still exists, please email...