Hi, How do you connect the RE450 to the router? By wired cable or by wireless? When the RE450 stops working( with power led on only), can you see the extender's wifi at that time? If so, please...

Hi, If you use the sim card to get internet. you can contact sim carrier to verify the traffic data left. Nice day.

Hi, Do you mean you cannot open the picture sent by the M7350 via tpMiFi app in Messenger? What about the normal messages on your cellphone, can it get the picture from the M7350? Besides, could you...

Hi, I'm afraid that there is not much we can do cause it cannot fixed via the troubleshooting we have done, including updating the firmware, reset the router and so on. To solve your problem quickly,...

It is glad to help you, hope it works fine.

Hi, Thanks for your feedback. Once you got the replacement, please take some time to test its performance. Any further problem, do not hesitate to contact us. Have a nice day.