Hi, Please follow the instruction to get the dump file to analyze the BSOD issue. https://www.tp-link.com/support/faq/1080/ Good day.

Hi, Below is the compatibility list of the 3/4G dongle. https://www.tp-link.com/en/support/3g-comp-list.html?model=TL-MR3420&hdVer=V5&location=1965 Meanwhile, we can do some troubleshooting on your...

Hi, Below is the instruction to configure the range extender as an access point, you can give it a go. https://www.tp-link.com/support/faq/1401/ May it work and have a nice day.

alright, considering the powerline adapter works constantly after you changed another wall sockets, you can take more time to test the performance. Any updates, just let us know.

Hi. HS105/HS107/KP200 supports dual voltage, while HS300 supports 100-120V only. you can refer to the below instruction： https://www.tp-link.com/support/faq/1390/ Q. What voltages do Smart home...

Hi Eric, Have emailed you. Check your inbox please. Good day. Eric6642 wrote Hello Kevin_Z, Can you email me the downgrade procedures too? I'm the 1.5.0 Version and having the same offline issue....