Hi @DeckerdUK what is the model number of your device? Could you please show us a screenshot of the login page where you get stuck? Meanwhile, once you hard reset the device, you need use the default...

Hi Franco, Have you ever tried to use the default login username and password to access it? They are both admin. If still does not work, try to hard reset it by holding the reset button or hole for...

Hi, Thanks for your reply. Please go to advanced-system tools-system parameters page to disable "NAT boost", after that, please reconnect your computer to the C7 by wired cable and test the speed....

Hi, Thanks for your reply. When this issue happened, please go to system tools-system log and save log. After that, please export it to us. Meanwhile, have you ever tried to change another sim card?...

Hi, Got some updates. Have emailed you. Please check your inbox. Any updates, please let me know. Nice day.

Hi, MR200 V3 has the internal LTE antenna, you can refer to below spec: https://www.tp-link.com/home-networking/3g-4g-router/archer-mr200/#specifications May it help and have a nice day.