Hi Cora, have emailed you, check your inbox please. If need more help, do not hesitate to contact us. Have a nice day. CWong wrote Hello Kevin_Z, Can you email me the downgrade procedures too? I'm...

Hi, Thanks for your reply, I got your point. This is exactly like what leogz said, the hidden 2.4GHz wifi networks are used to work as the wifi backhaul. To disable the 2.4GHz via the Deco APP, the...

Hi, What is the current network topology? Please show us how do you connect these devices to each other. Meanwhile, how did you test it? If possible, please shot a short video of the current issue...

Hi, 1. To connect devices to the mesh network, find the wifi name on these devices and select it, enter the password to connect to it. For more information, it is suggested to contact the tech...

What is the current issue then? Please provide more information so that we can give you a specific answer.

Hi, Below is the instruction to set it up, please take a picture of the NO-IP settings page and send to us. https://www.tp-link.com/support/faq/1682/ Meanwhile, what is the current internet IP...