Hi, Thanks for your reply. Please try to power cycle it, once it booted up, it will send request to get the time automatically. If still the same, please hard reset it by holding the reset...

Hi, What about the light status of the powerline adapters when they disconnects? Do they all lose connection or just some specific one? It is suggested to move them into the same room to do a...

Hi, You can try to setup IPsec VPN to access the local devices remotely. You can refer to page 53 of the user guide. https://static.tp-link.com/res/down/doc/Archer_C3200(EU)_V1_UG.pdf...

Hi, Thanks for your reply. Could you please show us a picture of the current blackscreen？ What is the mac address of the KC120 as well? Thanks in advance, and have a nice day.

Hi Jani, Thanks for your feedback, sorry to respond late. From the log you attached, I found that the camera get an IP in a different subnet, which is 192.168.0.10, so I'm afraid that there is...

Hi, Our engineer will email you later, if you are willing to do further analysis, please check your inbox. Please wait a while until they reach out to you. Thanks for your understanding and...