Please note the bulb's default wifi is a open network, we can not set up a password for that, and it will disappear after we set up the bulb. If you get stuck in step e in this manual:...

Please try to factory reset the camera by press the reset button on the back for 8 seconds, then refer to this instruction to reinstall it:https://www.tp-link.com/en/faq-821.html

Yes, you need to register a TP-Link account on our cloud website before you use the Deco system. And your information is secured enough, we will protect them.

The default wifi password is 8 numbers on the bottom label of your router. Or you can refer to this FAQ to find it :https://www.tp-link.com/en/faq-399.html

In this case, if you are using the telephone line(RJ11) to supply internet to your BT Smart HUB, the C1200 will not able to replace the BT Smart HUB, because the C1200 only compatible with the...

Regarding to the wireless speed issue, you may refer to these FAQ to do some troubleshooting: https://www.tp-link.com/en/faq-2170.html and https://www.tp-link.com/en/faq-468.html