@tkb Hi, this case is weird, please follow the instruction below to do some troubleshooting. 1. Do the crackling sounds come from the camera itself or from the app? 2. Please send us a video about...

@Qd7 Hello, what's the hardware version and firmware version of your camera? Did you get the same error message when trying to playback recordings? Does the issue happen when you connect to the...

@Dimitris81 Hello, sorry for the late reply. This camera supports the third-party software, but it does not support PTZ, we already noted it and will keep a watchful eye on similar feedback. Good day.

@patpac Hello, thank you for your feedback and support, we noted it and will feedback to the related department. Good day.

@SteveSuk Hello, for this question, please refer to this post. https://community.tp-link.com/en/home/forum/topic/96380 Good day.

@Damien42800 Hello, only your computer can get internet when connecting to the router's wifi? Please login to the router's management page, send us the Status page. Then go to Wireless, change the...