@Ibaker1987 Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What should I do if the SD card cannot be formatted/recognized? If the same phenomenon persists,...

@DSpy Hi, For the reported case, please uninstall the Tapo app, then download and reinstall the latest Tapo app from the App Store or Google Play, and then test if this helps. If the same phenomenon...

@Mrsjayc Hi, 1. You can try to download and install the latest Tapo app on a different phone, log in to the Tapo app with your TP-Link account, and then test if you can control your cameras and...

@Jozeff Hi, We do not have the instructions to downgrade the camera's firmware. For the reported case, please go to the Tapo app > Me > Third-Party Services > Third-Party Compatibility page to enable...

@Tolis7 Hi, For the reported phenomenon, you can refer to Q2 in the following instructions for troubleshooting. Common questions about the TP-Link camera's firmware If the same phenomenon persists,...

@yeici Hi, For the reported phenomenon, you can refer to Case 3 in the following instructions for troubleshooting. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards