Forums/
Tapo Smart Camera
Friday
@Astroman Hi, We do not sell the USB-C cable with the waterproof gasket or the waterproof gasket separately. Best Regards
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Forums/
Tapo Smart Camera
Friday
@Subudhi Hi, You can refer to the following instructions to troubleshoot if you can't view the camera's live feed. What should I do if I can't view the Tapo camera? Best Regards
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Forums/
Tapo Smart Camera
Friday
@th255 Hi, If you encounter the phenomenon that the event outside the detection zone triggers the camera's detection feature, please refer to Case 6 in the following instructions to troubleshoot....
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Forums/
Tapo Smart Camera
Friday
@roverdublin Hi, Do you mean that when you watch the camera's live feed in the Tapo app, the live view page suddenly displays a black image? If not, please provide a detailed description of the...
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Forums/
Tapo Smart Camera
Friday
@MDDW Hi, You can try removing the battery from the camera and reinserting it to reboot the camera, then check if it works fine. If the same phenomenon occurs, please send us a screenshot of the...
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Forums/
Tapo Smart Camera
Friday
@angelicous Hi, Currently, Tapo cameras do not have the logs or feature to display who has logged in and viewed the camera's live feed. Regarding the scenario you reported, you can consider...
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