@jipeda25 Hi, Please find the camera's MAC address on its label, and then check if you see the default SSID of the camera "Tapo_Cam_XXXX(the last four letters of the MAC address)". You can press and...

@IrnBru Hi, 1. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message. 2. On the camera's Device...

@Trurue Hi, If you have subscribed to the Tapo Care service, the camera's detection video clips are stored on our cloud server under the specific TP-Link account, and they can be stored for up to...

@SimonPedersen Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have any specific details to share about whether this feature can be...

@JayMoss Hi, Please confirm the following information about the reported phenomenon. 1. How do you judge that the camera's Loop Recording feature does not work? For example, when the SD card is full,...

@AadityaShekhar Hi, You can remove the SD card from the camera, connect it to your PC via an SD card adapter, and then back up the important video recordings. Then, refer to the following...