@yotsuba Is the LED on the camera always orange? When the camera is online on the Tapo app, is your phone connected to the same Wi-Fi as the camera? If so, disable the Wi-Fi on your phone, and using...

@ByteMyBit Hi, The new firmware (V1.4.1) for the Tapo C200 V3 is being released gradually now. We do not have the information about when it will be fully released, and suggesting wait patiently. Best...

@Niko45 Hi, Currently, we do not support the feature to download video recordings from the SD card remotely. Please feel free to vote on the thread "Download arbitrary clip from remote camera" and...

@iantresman2 Hi, When the tablet is connected to the same Wi-Fi as the camera, it may also stream the camera remotely via our cloud server if the camera is connected to the internet. If you block the...

@Mufasa_3112 Hi, Thank you for your detailed description. After disconnecting the camera from your home assistant, please remove the SD card from the camera, then check if the camera will work after...

@stgfrancis Hi, 1. Please refer to the instructions below to collect the camera log and app log. How to get the log of Tapo Camera How to get the log of Tapo app 2. We recommend submitting a support...