@Shaba28 Hi, The camera being woken up but not recording, and the high "Filtered By AI" value, may be related to the camera's settings. For example, if an event occurs in the camera's view range, the...

@Siliconchip Hi, If the Tapo C410 stores detection video clips to the inserted SD card when someone enters the camera view, it means the camera's detection feature is working, and you can refer to...

@adef20 Hi, Thank you for your feedback and feature request here. It would be appreciated if you could provide more detailed information about the requested feature. 1. How many automation entries...

@mahujo Hi, When did you purchase your Tapo C125? If you want to use all features on the Tapo C125, please connect it to the internet. If the same disconnect phenomenon persists, please confirm the...

@Bucksy Hi, Please check if your phone or tablet's memory is almost full. If you have a phone or tablet with sufficient memory, we suggest testing to see if you can successfully download the snipped...

@foourtoes Hi, Thank you for your feedback and feature requests regarding the notification feature. I'll log them and forward them to the relevant team for evaluation. Best regards