@LeahfromNB Hi, Please confirm the following information for further analysis. 1. What's your iPhone's model and OS version? What version of the Tapo app is installed on your iPhone? You can go to...

@Ema707 Hi, You can keep monitoring if the camera's notification feature works fine, and feel free to reply if there are any updates. Best Regards

@adam900331 Hi, The phenomenon shown in the video is normal. As I explained before, if you have removed all detection zones for a detection type, for example, as shown in the video, delete the motion...

@michaeltlp Hi All, For the reported phenomenon, we recommend sending an email to the forum support team with the following information for further assistance. >> For users in the United States,...

@Ricky666 Hi, I thought that the camera's video quality setting in the Kasa app would change immediately after the Alexa/Google Home runs a query (such as saying "discover" to Alexa or "sync all my...

@neosis502 Hi, You can try the following steps and see if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter...