@Ricky666 Hi, I thought that the camera's video quality setting in the Kasa app would change immediately after the Alexa/Google Home runs a query (such as saying "discover" to Alexa or "sync all my...

@neosis502 Hi, You can try the following steps and see if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter...

@Wilhelmstein Hi, Subscribing to Tapo Care is not mandatory. If you only want to store the camera's video recordings on an inserted SD card, there is no need to subscribe to the Tapo Care plan. You...

@aranalucas Hi, Generally, if the Tapo app prompts that the home mode setting has been successfully updated for your camera, it means the settings have indeed been applied. After receiving this...

@Ema707 Hi, It's recommended to troubleshoot by following the steps in "Part 1 > Case 2" in the instructions below. What to do if I can't receive notifications with the Tapo Cam or have a delayed...

@Homtapoji Hi, Please confirm the following information about the reported phenomenon. 1. Please send me (@Solla-topee) the camera's MAC address via a private message. 2. On the camera's Device...