@Mochi3 Hi, You can try the following steps and see if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter and...

@Kree Hi, If you mean there is no sound in the Tapo app > camera's Live View page when someone is talking in front of the camera, please check if the camera's microphone and speaker volume are set to...

@lokistark Hi, It's recommended to troubleshoot by following the instructions below. Troubleshooting for better audio quality of my Tapo camera Best Regards

@Borsty Hi, The firmware Tapo C325WB_V2_1.2.2 does not support the Spotlight Off mode. Our team plans to add this option to the camera via firmware updates; however, I do not have information on when...

@3_50 Update: The Tapo C560WS and TC46 are identical in specifications and functionality. They were released in different orders and may have internal hardware design differences, but we do not have...

@ArielFD Hi, Thank you for your detailed explanation. While we don't have specific details on whether this feature can be added to the product or when it might be, I'll log the feature request and...