@ChinB_Y-123 Check the troubleshooting suggestions here. What should I do if my Tapo Sensors or Buttons won’t connect to my Tapo Hub?

0904/2025 Update The issue discussed in this thread will be addressed in the upcoming App version 3.14.1, which should be released within two weeks. Before the official release, you can install the...

@Bullswool When installing the dust bag, ensure you can hear a click when it is in place. You may try to pull it out and reinstall it. How to Replace the Dust Bag: Tapo RV30 Plus Restart the dock,...

@PATTETECH The beta firmware 1.1.0 has been sent to your device, you may check it later in the Tapo app and perform the update.

@BPCS We don't have information about the release date. But there are beta firmware available for early access, you may check this article. What to do if "Firmware not supporting" appears when...

@Mike-F1_ Please share more details about your case so we can provide more helpful suggestions. For example, which Tapo smart bulb do you have? What's its hardware and firmware version? What's the...