@tshinfocom Have you set up the recording for the camera? Check here for detailed instructions. How can I store the Tapo camera video recordings on a microSD card If you have a Tapo Care subscription...

@SanketSR @Mukunthaniyer The issue discussed in this thread, 'Cloud video shows incorrect timeline but video's timestamp is correct', will be addressed in the next Tapo App release, version 3.13.109.

@b101 Is there any problem when watching camera through cellular data, or from a remote WiFi network? Can you share your network topology here?

@BenediktHamburg Make sure the VPN is disabled on your phone when using the Tapo app. Is the Tapo app updated? You can try to delete and reinstall it. What's the signal strength (tap the signal icon...

@whitetop666 Have you enabled the Always-On mode for the doorbell? Please share your detection settings here (e.g., enabled detection types, detection zone, and detection sensitivity). When motion...

@RalphA Could you clarify whether it was just the router that lost power, or if the entire house experienced a power outage? Do you need to reset the smart bulb before reconfigure it?