LG7676 wrote @Wayne-TP Hi, I receive the new update for me C310 but it keeps getting stuck at "installing". It has been going on for few days but still does not work. Now I can't even use my camera...

UMARIT wrote @Wayne-TP I have received the update but the problem still persist. Please advice @UMARIT Is the camera's video mode set to auto? Are there any noticeable light sources in the lens view?...

@Wolverine12k With the smart plug, you can control it anytime through the app, whether you're at home or away. You can also set schedules for timed on/off operations and access many other features,...

Hub storage and WiFi backup feature is added for Tapo C720 V1 in its latest firmware 1.3.6 Build 250328.

@f_mat3 Tapo does not have this type of product as of now. You may follow our official website for the latest information.

@Jezamundy Did you create carpet areas on the map (Map > Carpet)? Check the settings in the carpet preferences, for example, if No Cleaning or Vacuum Only is selected, then the robot vacuum will skip...