@SugarBaby Please note that all email correspondence with the support team is confidential. Kindly remove any related information from the community forum. For updates on your case, please continue...

@Paul_the_Kiwi If you are interested in product customization, we recommend contacting our sales team to discuss the details. TP-Link - Contact Us

ArthurII wrote @Wayne-TP no matter how much time I spend assigning faces to known people in the home, facial recognition doesn't get any better. I easily hit the limit of 50 unknown faces and the...

Wayne-TP wrote Users who encounter similar issues discussed in this thread, please refer to the troubleshooting suggestions in this article. Why does the Tapo Doorbell still discharge when powered...

@FlyingPastor What temperature is your boiler set to? If it’s set low or even turned off during a specific period, it could take longer to heat up. To help us better understand your schedule, what...

Tritrimax wrote @Wayne-TP Understood. But is there any way to downgrade? This firmware upgrade made my device unusable. I'd like to revert the version to a working one @Tritrimax Firmware downgrade...