@Sokpan The reasons a device may fail to connect to the cloud can differ. The cause can't be identified just by the surface phenomenon. We recommend following the troubleshooting suggestions outlined...

Wayne-TP wrote This seems to be a rare anomaly we recently found on the Tapo P110 V1 1.3.4. There is currently a beta firmware available with related optimizations for testing. If you're willing to...

Pinter97 wrote PM now sent with MAC @Pinter97 Beta firmware 1.3.4 Build 250527 Rel.110651 has been sent to your device. You may check it later in the Tapo app and perform the update. Before the...

@Pietertje If you need to use the smart plug in a location without Wi-Fi, it should be set up in that location and must not experience any power loss after configuration. In the event of a power cut,...

@Iaiai We have a beta firmware that includes relevant modifications that might be helpful for your case. If you would like to try it out, send me Mac address of your Tapo L630 through private...

@leftwing11 Try to remove one accessory at a time to rule out what might be the cause, like the main brush, side brush and the caster wheel. Can you share a video of the problem here? *Upload videos...