@Maichel Do you still receive the 'No Recordings' error if you play the videos at normal speed? Please make sure your Tapo app is updated. What's the current version? Have you tried to use another...

VintageRacer wrote @Wayne-TP I am aware of the power requiremenst but now that S112 is available in UK can I order it from there? @VintageRacer Not recommended. As mentioned, products sold in...

GH30 wrote @HelpFixDecoApp Thank you. I connected the device to power for around four hours, and the rapid green flashing started immediately and continued throughout that time. I then removed the...

@Andrewjlc Was the hub disconnected from WiFi or from the cloud server (remote control failure)? Could you share the reason for this speculation? Why do you think this issue is related to the VPN?...

@marcox Have you tried to connect the hub to a different WiFi? Like a 5GHz guest network or a hotspot WiFi. To assist with this case, a specialist will help to follow it up through email. Please...

@JJJ33445 Can you send me the Mac address of this H100? Does the sensor record event logs normally (sensor device's page)? To assist with this case, a specialist will help to follow it up through...