ArthurII wrote @Wayne-TP no matter how much time I spend assigning faces to known people in the home, facial recognition doesn't get any better. I easily hit the limit of 50 unknown faces and the...

Wayne-TP wrote Users who encounter similar issues discussed in this thread, please refer to the troubleshooting suggestions in this article. Why does the Tapo Doorbell still discharge when powered...

@FlyingPastor What temperature is your boiler set to? If it’s set low or even turned off during a specific period, it could take longer to heat up. To help us better understand your schedule, what...

Tritrimax wrote @Wayne-TP Understood. But is there any way to downgrade? This firmware upgrade made my device unusable. I'd like to revert the version to a working one @Tritrimax Firmware downgrade...

Steve7777 wrote @Wayne-TP I have the latest firmware version on the D235 and still waiting for the Distortion & Correction feature. It has been a few months now so when will I get it please?...

@daanos If an issue is exceptional and lacks standard troubleshooting steps, it should be handled individually by the support team for further investigation.