@nd25 According to our support agent, it seems like you have a ticket opened already. You may continue the discussion with the support team, and keep us posted if there is any progress!

@macdelacruz You may refer to the guidance here. What to do if my Tapo Camera gets bricked after a firmware update?

@V-Man Tapo C400 is a battery‑powered camera designed for extended use. To maximize battery life, it remains in sleep mode most of the time and wakes up only when its PIR sensor detects motion or...

@Camomille So far, all battery-powered Tapo cameras do not support RTSP/ONVIF protocols. You may want to explore our VIGI product line to see if there is a suitable option. VIGI offers a solar power...

@nd25 Your case seems to require further investigation. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used...

@Mimovic518 Refer to this guide to confirm whether the reset was done correctly. How to factory reset the Tapo smart plug If the device does not respond to a factory reset via the power button,...