Forums/
Feature Requests
2025-04-24 08:16:22
Cannot zoom on Tapo cloud videos on the app.
When watching a live feed you can double tap on the image to zoom in and also pinch to zoom. You can also do this on recordings on an SD card when viewed through the app. But you can't zoom on recordi
Forums/
Tapo Smart Camera
2024-12-28 13:14:50
D230S microphone not active when a call is answered
Hello, When the doorbell rings, I can answer the call on my phone, hear the sound clearly, but the microphone does not work—the person on the other end cannot hear me. Turning the microphone on or off
Forums/
Tapo Smart Camera
2024-12-16 15:08:54
SOLVED: Doorbell D230S1 anti-theft settings missing
Hello, I need to recharge the battery, but I cannot find the anti-theft menu in the Tapo app to disable this funtion first before umounting. I am pretty sure I turned it on in the past. Tapo app versi
Forums/
Range Extenders
2020-07-11 16:09:32
Fail to connect to TP-link cloud - RE505x
Hello all, I tried to connect several times to TP-link cloud my newly bought range extender RE505x but I failed every time. I got the the message: Requested time out. Please give me an idea what could