Dear Teams I am currently using the TP-Link Omada Controller OC200 Ver 1.37.11 along with EAP access points. Today, after updating the Omada Controller, I received an error stating that one device is

Dear Support Team, I hope this message finds you well. We are currently experiencing several network issues that require your immediate attention: Ping Attack: We have detected a ping attack originati

Dear Tplink Support Team, Please see the screenshot below. I am near the access point EAP225, but my mobile is only connected to wifi 6 as shown in the screenshot. Some mobile devices only connect to

Dear Support team, I need your help. i installed 2 ap Wifi 6 EAP620(US)HD and EAP610(EU). Some mobile only connect Wi-Fi 6 and other acess points did not connect. with some mobile. kindly advise how t

Dear Sir, Router Model: ER7206 (TL-ER7206) Hardware Version: V1 Firmware Version: 1.2.0 Build 20220209 Rel.17726 Omada Controller OC200 V.11.10 I am using Router ER7206 v1.0 1.2.0 1.3.0 Build 20230322

On-going Early Access(Pre-Release) Firmware DR3650v-4G(EU) V1 1.1.0 Build 20250715 Pre-Release Firmware (Released on Jul 25th, 2025) DR3650v(EU) V1 1.1.0 Build 20250715 Pre-Release Firmware (Released