I have been trying to set up a VPN client (CyberGhost) for my Deco X50 and have gone through all steps indicated in the app and also tried Troubleshooting VPN Issues on Deco - Home Network Community (

I have a vpn server set up in a remote location with both openvpn and pptp options, I can connect to said vpn server using both protocols from a different router and from a device connected via the pr