HelpFixDecoAppLV5Online
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Forums/ Deco
By AlanKii 2025-09-20 14:05:26

One unit will not mesh

A while ago I bought a 3 pack to install in a friend's house as his WiFi was having trouble with 3 floors. Setting up was straightforward except foe 1 unit that was reluctant to mesh. Eventually it di
Forums/ Deco
By AzhaMamat 2025-09-16 06:41:09

Weak 5G Signal on Deco X50 Compared to Mobile Phone

Hello, I recently purchased the TP-Link Deco X50 modem on 6 September 2025 and have been using it for about 9 days. I noticed a big difference in signal strength between the modem and my mobile phone.
Forums/ Deco
By IntrstellrWhale 2025-09-15 09:50:02

if i add a new deco unit, can i make it a separate network?

i want to make a dedicated wifi acces point for my meta quest 3. and if i add a XE75 to my app as a new network can i give it a separate SSID so only the quest is connected wirelessly trough this unit
Forums/ Deco
By Alfredo_gon 2025-09-15 13:08:44

issue with multiple XE75 Pro and speed of 100 Mbps either wireless or wired

Currently i have an issue where i have 2 IPS, one at 650 Mbps and the other 1000 Mbps, i have noticed with wither wireless or wired connections are capped to 100Mbps, i have used multiple cables and d
Forums/ Deco
By PaoloG75 2025-09-15 15:53:30

Deco M4 Ethernet connection to PC has lower speed than direct connection from router

Dear TP-link, I have the following situation: - Multi-unit Deco M4 deployment, all Decos have Ethernet backhaul towards modem/router - Access Point mode - my line is fiber up to 1 Gbps UP/DOWN - all c
Forums/ Deco
By JBridges53 2025-09-15 19:30:41

Your HomeShield Subscription Service is not applied yet

Every time I log into the Decco app, there is a pop up saying "Your HomeShield Subscription Service is not applied yet" I then have to "Select Network", then I have to "confirm" the selection, and the
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