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Forums/ Tapo Smart Camera
By Bon888 2025-08-09 07:47:11

Fault alarm /detection on new c560ws

Fault alert on new new c560ws. It is very annoying that all birds captured in screen will defined as a people. I just need the camera to alert me when people in front of my door. I tried all setting,
Forums/ Tapo Smart Hub
By Wayne-TP 2025-09-11 08:56:57

Tips for Cancelling Unfinished/Delayed Automation Actions (e.g., Disable Alarm Before It Triggers)

Many of us have encountered moments when we need to disable our home automation (alarm) settings temporarily, or perhaps we trigger an automation only to realize we no longer want it to run. The tips
Forums/ Tapo Smart Camera
By Solla-topee 2025-08-13 08:06:38

What to do if "Firmware not supporting" appears when selecting the hub to store videos on cameras

This Article Applies To Tapo C560WS V1, FW: 1.0.8 Tapo C260 V1, FW: 1.0.15 Tapo H500 V1, FW: 1.1.1 Phenomenon Description When selecting the camera's video storage location on the camera's Device Sett
Forums/ Feature Requests
By Scratchen 2023-07-19 21:07:41

Schedule day/night (IR) mode

I'd like to be able to set a schedule for the day/night (IR) mode on my cameras. As of today I can only choose between AUTO, DAY or NIGHT in the Tapo app. Under some conditions the cameras don't switc
Forums/ Tapo Smart Hub
By Perrcla 2025-09-04 18:44:47

Migration from H200 to h500

Hi, I have quite a few sensors, buttons, and relays connected to an H200 hub. I’ve just purchased an H500 hub but I can’t migrate them. Is it possible to do so? When I use the migration function, I do
Forums/ Feature Requests
By unrealistic 2025-09-03 13:38:39

C225 low bitrate and unclear

I just bought this c225 after seeing review that it is clear and worth the price. Unfortunately, after setup, i notice recorded video in microsd is low bitrate with 941-2000+ kbps, super pixelated and
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