I´ve received an email with the subject "Potential Vulnerabilities Detected in Your Account", and it is asking me to reset my password. Is it real or phishing/spam/etc? Has anyone received an email li

I have a mesh network, XE75 (main) and 3 M4R. I'm running some speed/connectivity tests, I can turn off some of the M4R but thedeco app display messages saying some devices are not detected which is c

I'm trying to make a backup in the deco app but I'm unable to do it, tried a lot of times, I always got an error (screenshot is in spanish, but it just say like "error when backing up settings") is th

I had 3 Deco M4R working fine. I added a new Deco XE75 to the network/mesh, then set it as main deco. Since that (2 days ago) the wifi setup is empty: no ssid, no password shown. I tried to enter both

I have 3 Deco M4R and I realized that some devices are connected to the main deco, instead of connecting to other deco satellite closer. Is there a way to enforce to some devices to connect to a speci

Hi, I have a network with 3 Deco M4R up and running. I bought 2 new Deco XE75. I want to replace the main Deco M4R with one of the new XE75. After adding one of the new XE75 to the network (it was far