Firmware and connection are up to date. cameras are working. Savings as thumbnails but I cannot view the recordings in the cloud playback as it showing the same video for 4 different cameras that has

This article applies to: Tapo iOS App Phenomenon Description On the widget page, the widget consistently displays "Welcome to Tapo" and prompts the user to log in to the Tapo app, even after the user

I have having trouble setting up 2 x C310 camera's. Both are hard wired ( ethernet cable ). They continually have a flashing red / green light - it fails to go to solid amber. I have tried resetting e

C310 installs Ok with Ethernet connection: it even fprmats the Sd card Ok and can record. However, C310 shows slowly flashes red light on trying to install with wireless connection. C310 is not found

When I try to share my C200 I first entered the email which I used when I bought the device. It tells me, quite reasonably, that I can't share this. So I tried my secondary email and there it told me

This Article applies to: iOS Tapo app version 3.7.505 (Tapo app version can be found on Me > About page) Phenomenon Description On the Tapo app > Camera’s Live View > Playback & Download > Playback >