Pets are always deteced as persons no matter how many times I correct the event to be a pet event only.

Please avilable update

I have a new c510w camera. And there is a problem with tilt operation in manual, patrol or motion following mode. After camera is moving upwards or downwards and no matter which way you choose to do i

I am not able to connect

I have a Tapo C100, hardware version 5.0, which I'm very happy with. I actually bought two of them, but one is hardware version 1.0, and honestly that doesn't work for me: no person detection, can't c

Hi I just bought the tapo c500 cameras. The one I put outside does not work. Tried to reset it 4 times. It still shows a fast blinking red light. The others I have inside but it keeps apindong an alar