Hello. I've now a black screen when i display t live from my three cameras (same wifi network) from the tapo Android app. Sound is ok and screenshots capture work fine i have a correct image. All othe

Hello I have just installed 2 Tapo 320ws cameras (the third one I will mount later). I could add them to my wifi and they are connected. One Problem, if I set Away Mode the Alarm to light and sensitiv

Currently there is no way to "Save" or "Download" recorded video clips. Users must manually press the record button, wait for the video clip to play (could be seconds to minutes) and then stop recordi

How do you turn off notifications for familiar faces. Family members. Just want to know when someone outside those living in the house are at the door.

Hello, I'm trying to set up a shorcut with my tapo c200, I need configure the next shorcut: when I press the button, tapo cam enable private mode and later, turn 90º. But is impossible to set up more

Tapo has worked really well for six months. Suddenly the shared phone shows a black screen. It shows the icons for the recordings but you only hear the sound. You can take snapshots and video clips fr